Everything your small business needs - in one managed IT package
Clear, simple, all‑inclusive IT support for teams of 1–50. No hidden fees, no complicated jargon — just fast, friendly support that keeps your business running.
Core IT services in every plan
Here’s what you can expect as standard when you work with us.
Managed IT support
- Unlimited remote helpdesk for your users
- Monitoring & patching of devices and servers
- Onsite visits available when needed
Backup & recovery
- Backup strategy for Microsoft 365 data
- Guidance on server / endpoint backups
- Periodic restore tests so it actually works
Cybersecurity
- Next-gen endpoint protection (AV / EDR)
- Email security & phishing protection
- Policies for device encryption & secure access
Microsoft 365 management
- User & licence management
- Teams & SharePoint configuration
- Security baselines, MFA & conditional access
Managed IT Support
- Unlimited remote helpdesk for your users
- Monitoring & patching of devices and servers
- Onsite visits available when needed
Backup & Recovery
- Backup strategy for Microsoft 365 data
- Guidance on server / endpoint backups
- Periodic restore tests so it actually works
Cybersecurity
- Next-gen endpoint protection (AV / EDR)
- Email security & phishing protection
- Policies for device encryption & secure access
Microsoft 365
- User & licence management
- Teams & SharePoint configuration
- Security baselines, MFA & conditional access
What’s included as standard vs optional extras
Included in every agreement
- Unlimited remote support for your users
- Monitoring & patching for covered devices
- Baseline Microsoft 365 security configuration
- Endpoint protection (AV / EDR)
- Vendor liaison for common third-party apps
Optional extras if you need them
- Advanced security & compliance projects
- Network upgrades and Wi-Fi redesign
- Hardware refresh & lifecycle planning
- Cloud migrations & server consolidation
We’ll only recommend extras when there’s a clear business case.
What your day-to-day support feels like
Log a ticket in seconds
Users can email, call or use the portal — whichever is easiest. We’ll acknowledge issues quickly and give clear next steps.
Monitored behind the scenes
We keep an eye on alerts, failed backups and security events so many issues are fixed before your team sees them.
Regular reviews
We’ll agree sensible review points to talk through ticket trends, risks and upcoming changes in plain English.
Want to see how this would work for your setup?
Book a free IT health check and we’ll map these services against your current environment.