Friendly IT support for small businesses in and around Solihull
We started this business to give small teams the kind of IT support we’d want ourselves: straightforward, reliable and genuinely friendly.
Why small businesses choose us
Plain‑English support
We explain things in a way that makes sense, not in acronyms. You always know what’s happening and why..
All‑inclusive pricing
Support, Microsoft 365 management and core security tools are all wrapped into one simple monthly fee..
Local & Proactive
We’re close enough to drop by when needed and proactive enough that most issues never become problems..
How we like to work
1. Listen first
We get to know your business, team and tools before suggesting changes.
2. Fix the basics
We stabilise devices, backups and security as a priority.
3. Make it smoother
We remove friction in everyday tasks — logins, file access, collaboration.
4. Keep improving
WRegular check‑ins and ideas for how technology can better support your plans.
A partner, not just a helpdesk
Most of our clients came to us after years of slow responses, unclear bills or feeling like they were too small to matter. We built our service around being the opposite of that – proactive, transparent and focused on long-term relationships.
We look after everything day-to-day, but we’re also here to help you plan what’s next: whether that’s cloud migrations, hybrid working or getting ready for accreditations.
At a glance
- Focused on small businesses with 1–50 users
- Local presence with remote-first support
- Experience across professional services, charities, trades and more
- Security-first approach without over-complicating things
“I have used Cloudworx IT services for many years. They have always provided consistently high quality solutions. Nothing is too complex for Nick he always delivers, and a great guy to deal with too..”
Craig M
Technical manager
Think we might be a good fit?
Start with a free IT health check or a short call to talk through your setup.